3-Way Call Detection

Our 3-Way Call Detection is a highly effective patented fraud deterrent for call control systems. It is integrated into the WatchDog ITS™ and provides advanced features.

Fully Digital DSP processing
The WatchDog ITS™ uses an all digital processing system to analyze the characteristics and performance of each telephone call. Each port in the system provides a dedicated Digital Signal Processing (DSP) resource.

Dynamic Calibration on each call
At the start of each call, the system adapts the 3-way call process parameters based on the actual line and call conditions. Internally, the system has over 18 soft parameters that provide a fine level of precision to the call detection system.

Remote Configuration and Adjustment
Most installations are able to make use of factory settings, which are the result of extensive field trails and analysis. If Necessary, all system parameters can be remotely adjusted to obtain optimum system performance.

Several Detection Action Options
Upon detection of a 3-way call attempt, the system provides options to control the next step. It can either disconnect the call; Play a single prompt; begin playing a prompt at random intervals during the call; or take no external action and store the details in the call detail database.

Enable or Disable Detection Feature
Each call processed by the WatchDog ITS™ system can be classified and tagged to enable or disable three-way call detection. This makes it possible to disable 3-way detection for calls to valid individuals, such as lawyers or public defenders, and enable it for calls to other numbers.

Record and Store Detection Details
WatchDog ITS™ creates a Call Detail Record for each call. This record includes a field that indicates whether the system detected a 3-way call attempt. These attempts can be viewed using the call detail reporting feature.