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Live Monitoring Live Monitoring works in conjunction with the WatchDog ITS™ integrated recording capabilities; you can listen to calls on site or remotely without interfering with call recording. Live Monitoring provides your intelligence staff with a comprehensive level of real time inmate telephone information which can be substantiated by printable reports and transferable recordings. Live Monitoring provides a live-action view of the inmate telephone activity on the WatchDog ITS™ call control system. The screen is divided into System View; Call Info; Call History; and Call Alert History. Details displayed in Live Monitoring are: Phone Line ID ; Phone Description;
Called Number, PIN (inmate’s ID); Inmate’s Name; Call Limit;
and Call Progress- the amount of time the calls has been in progress.
Live Monitoring scans calling activity for calls that meet the watch Criteria.
When a match is found, the call triggers a call alert. Watches are useful
for call control and intelligence gathering. You can define a watch to
look for PIN ID, Called Number, or Phone Line.
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