Inmate Voice Mail eXchange

AmTel’s voice mail exchange system is specifically designed for use in correctional facilities. Programmable security features such as recording, live monitoring, and message time limits ensure the proper implementation for this demanding environment. Completely integrated into the WatchDog ITS™ call control systems, it requires no additional hardware.  

Reduce Administrative Burden  
Currently, facility personnel are continually disturbed by message requests. Allowing inmate families and friends to leave brief voicemail messages, you will alleviate this responsibility from facility staff. Inmates can retrieve these messages directly from their existing cell block telephones, therefore no contact is made with the corrections officers.

Increase Facility Revenue  
With a variety of payment options, VMX provides an additional revenue stream. Since messages can only be left from the outside, outbound call revenues are not affected. In fact, the voice mail system has been proven to increase outbound calling revenues via messages left by friends and family members with a specific time and place to reach them.

Key Features