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Discount Dialing Plan

TOLL LIMITS

For our direct dialing plans, the amount of credit you are eligible for will be limited by ATN to $25.00 for overall usage. Customers exceeding this limit will be blocked from receiving further collect calls. A Discount Dialing Plan will be mandatory for all customers blocked for excessive credit balances. Once your account is set up as prepay, it will stay prepay. Credit limits are subject to change without notice.

DISCOUNT DIALING PLAN

Customers can avoid any interruption in service and save up to 10%, by utilizing a Discount Dialing Plan. Discount Dialing accounts can only be set up by the phone owner. Accounts blocked for non-payment, bad debt, or collections activities, will be required to first settle any outstanding amounts due on account, prior to the establishment of a prepaid or debit calling program. Customers with newly issued phone numbers that wish to receive calls from a specific inmate facility, can also receive calls using a prepaid or debit calling plan before the phone number validates. Collect calls will be denied to cellular phones, CLEC'S (Competitive Local Exchange Carriers), un-billable exchanges, overdue accounts, and phone numbers having a collect call block on the phone line. This will require a mandatory Discount Dialing account.

PAYMENT METHOD

There are four types of payment methods acceptable for Prepaid/Debit Account.

  • Cash (At local office)
  • Money Order
  • Western Union Speedpay (Visa, Mastercard)
  • Western Union Quick Collect

Money orders should be addressed to ATN, Inc. and mailed to 913 Dilworth Street, St. Marys, GA 31558. You will need to enclose a note with the phone owner's name, phone number and the name of the facility. The account will be set up the day the money order is received in our office. It is a good idea to hold on to your Money Order No. in case there is a problem receiving your payment.

Credit and Debit card options are provided by Western Union Speedpay. The minimum payment accepted is $25.00 and Western Union charges an additional $10.00 for payment service.

When sending a Western Union Quick Collect, use the Blue and White form with the following information.
The Code City is CL567, the state is GA, pay to is AMTEL, and the account number is the phone number you want the funds posted to and the facility you are receiving the calls from. For example, account number: 8505551234BAYCOUNTYJAIL. This information is mandatory. Western Union transactions are posted 7 days per week from 8:00 a.m. to Midnight.

Western Union can be reached by calling 800-CALL-CASH (800-225-5227) or going online to www.westernunion.com.

 

 

 
 
   © Copyright 2010 All Rights Reserved   AmTel / ATN, Inc.   913 Dilworth Street   St. Marys, GA 31558   toll free.(866) 882-2722    ph.(912) 510-3512