| *3 Block | physically pressing the star and number three on the touch tone to block future calls |
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| Bad Debt | an invoice unpaid after numerous attempts to collect |
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| Billable Phone Number | Acceptable number for billing |
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| CLEC | (Competitive Local Exchange Carriers) Local Phone Carrier unbillable company has no contract to invoice calls for our billing company |
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| Good Past Due | call direct billed from ATN that remains unpaid. Terms: Net 15 days |
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| LEC Bad Debt | collect calls that were rejected from local phone carrier and never paid |
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| Previous Refusal | more than three calls were made to phone and not accepted (hung up, answering machine picked up, or 5 was pressed to refuse call) causing the line to be blocked. |
| Refusal | calls made from facility were not accepted |
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| Unbillable Phone Number | Unacceptable number for billing. Unacceptable causes: CLEC, bad debt, owner blocks, etc.
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| Validate | determines billable status of a number |
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| Velocity Block | Exceeds daily toll limit allowed |
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Call Validation
